The COVID Frontline
Specialists In Infectious Cleaning Solutions.


The COVID Frontline

Specialists in Infectious Cleaning Solutions.


“With the rising concerns around COVID-19 and what that means for your workplace, above all else, Prime Group’s number one priority is the safety and wellbeing of our employees, clients, contractors, suppliers and our wider community. We are taking the necessary steps for our clients to manage the spread of the COVID-19 outbreak and we ensure that every precaution is put in place to protect our clients and our extended community. This is a serious matter for Australian companies. The focus on employee workplace safety and the importance of sanitisation is unprecedented.
We are here to help and support each other including our frontline cleaning staff working tirelessly to contain the virus.”

Damien SmithGeneral Manager Corporate Services


Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered Coronavirus. As the frontline in assisting our clients and wider community of employees, staff and their families, we support the advice by the WHO guidelines illustrating how the virus spreads and how to prevent the spread in your workplace.

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What makes Prime Group your preferred COVID 19 response partner for specialised infectious cleaning?

PRIME RESPONSE is an Emergency Response business that is on call 24/7 catering for unforeseen and un-expected events.

PRIME RESPONSE is IICRC certified in S500/S520 these certifications provide a specific set of practical ’ international ‘ standards for water/ mould/sewage remediation, the remediation process brings the property back to pre-loss condition.

We are now working hard to combat the COVID-19 in the way of offering proactive cleaning strategies for our valued clients and partners through disinfecting facilities and providing COVID – 19 Risk Mitigation Plans by following the industry standards set by the IICRC cleaning techniques using the same cleaning and restoration techniques as IICRC certified in S500/S520, mould remediation and contaminated water loss cleaning.

Prime have engaged a group of preferred suppliers to provide sanitising and equipment products to combat and mitigate COVID-19 through best practice cleaning procedures educated through the IICRC institute.
Prime have sourced sanitisation products that proven to kill a broad range of bacteria and viruses including Enterococcus Faecalis (VRE), MRSA, Hepatitis B Virus, Herpes Simplex Virus , Influenza Virus, and kills Coronaviruses including SARS-CoV-2 (COVID-19).

The Importance Of Disinfecting

A combination of cleaning and disinfecting will be most effective in removing the COVID 19 virus at your workplace.

“Cleaning means physically removing germs, dirt and organic matter from surfaces.

Disinfecting means using chemicals too kill germs on surfaces.

Cleaning reduces the soil load on the surface, allowing the disinfectant to work and kill the COVID -19 virus “

SWA 2020

It is our duty of care at Prime Group to educate our clients on how to provide these two services for their workplace.

Prime Group have been impressive in their response to COVID-19 assisting us to stay in business as an essential service. Their processes, experience and timeliness has meant we are able to work together and have the confidence to keep our doors open and our staff safe

Interactive Infrastructure Facilities CoordinatorChris

Just wanted to touch base in these difficult times to reiterate how our partnership with Prime Group throughout this challenging time has meant we are able to provide the confidence to our clients that we can assist them with preventative or make safe programs. Thank you to Todd and his team for a professional response.

AssettFM Project ManagerRohan
We Say Thank You To The Prime Group Operations Team: April 2020

COVID 19 Sterilisation Services Offered Through Prime Emergency Response:


COVID-19 Risk Mitigation Plan (CRMP)

A targeted and proactive preventative cleaning service utilizing sanitization and disinfecting products to mitigate and combat any cross or current contamination. Application of sanitiser or hospital grade disinfectant to surfaces that are subject to high frequency of hand contact touch points – fixtures and fittings throughout high traffic area i.e. common rooms, toilets and change rooms, office and staff working points.


COVID-19 HAZMAT Deep Impact Clean (CHDIC)

An emergency response cleaning service to sanitise an environment that has been affected with COVID-19. The service is a requested service to isolate, sanitise all vertical and parallel surfaces inclusive of all fixtures, fittings and all business operating equipment inclusive of desk top tools, moving machinery equipment. Apply a Concrobium Broad-spectrum agent through commercial foggers, misting and spraying equipment. The Concrobium Broad-spectrum agent resides for up to a 12 hour period before being wiped down. All soft furnishings and carpeted areas are also sprayed with Concrobium Broad-spectrum agent to later be steam cleaned with hot water and a hospital grade sanitiser.


Post Isolation deep impact clean. Make safe when doors open, businesses would have taken all the necessary steps as a best practice scenario (PIDIC)

Scope of work (SOW) is defined with client stakeholder at the time of request. Post business’s re-opening doors due to isolation purposes, Prime are offering a duty of care service for organisations OH&S requirement to undertake a deep clean and sanitise service. The service is a requested service to undertake a deep clean using hospital grade disinfectant. Covering all high traffic areas and touch points are returned with a hospital grade disinfectant, toilets are deep cleaned, floors machine scrubbed, basins, toilet partitions all sanitised and wiped down. Common area’s and common area appliances and tools are sanitised. Carpet and soft furnishings steam cleaned. Internal glass, desk top furnishings, business operating equipment can all be included into the deep clean (SOW) prior to an agreed plan with our client

“We are here to help an Australian businesses by creating the most effective solutions and ensuring peace of mind that we can work together to reduce the risks.”

Kasia WrzesinskiPrime Group Director

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